How do I book one of your High Country holiday homes?

You can book directly on our website. Direct bookings offer the best prices, no hidden platform fees, and priority service.

What time is check-in/check-out?

Check-in: 3:00 pm

Check-out: 10:00 am

These times allow our professional cleaners time to service each property to our brand standards.

Can I request early check-in or late check-out?

Often yes, depending on the cleaning schedule and whether another guest is arriving or departing the same day. Direct bookers get priority, and we confirm availability 48 hours in advance. Fees may apply for guaranteed early or late arrangements.

Is linen provided?

Yes. All properties include fresh, Luxe-quality linen and towels. Bed sheets and pillowcases, Doonas and pillows, Towels, hand towels, bathmats &Tea towels

What amenities are included in each property?

Most homes offer: Fully equipped kitchens, Coffee/tea, basic pantry starters, High-speed Wi-Fi (varies by location), Heating/cooling appropriate to the home, Eco-friendly luxury toiletries, Smart TV or streaming capability, Indoor and outdoor dining, Parking onsite

Property-specific features (e.g., fireplaces, pools, pet-friendly facilities, lake views) are listed on each property page